Privacy Policy - Vedic Ratna

Website: www.vedicratna.com
Entity: Vedic Ratna (hereinafter referred to as "we", "our", "us")

This Privacy Policy is hereby published in accordance with the Information Technology Act, 2000 and the rules made thereunder, including Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The purpose of this Privacy Policy is to outline the manner in which Vedic Ratna collects, uses, maintains, and discloses information collected from users of its website.

User Consent

By accessing and using the Platform, users signify their consent to the terms of this Privacy Policy. Users who do not agree with the terms herein are advised to immediately discontinue use of the Platform. Continued usage shall be deemed as unequivocal consent to the terms of this Privacy Policy, including any future modifications thereof.

Collection of Personal Information

We may collect personally identifiable information ("Personal Information") from users in various ways, including, but not limited to, when users register on the Platform, place an order, subscribe to our newsletter, respond to a survey, or engage with other activities. This may include the following information:

• Name
• Contact number (mandatory for OTP-based verification)
• Email address
• Date of birth (optional)
• Address and location
• Gender and photograph
• Financial and transactional data through secure third-party payment gateways
• IP address and device-related information

The aforesaid data may be collected for the purpose of creating a user account, enabling service delivery, processing payments, and for personalizing the user experience.

Usage of Collected Information

The information so collected may be utilized by Vedic Ratna for, including but not limited to, the following purposes:

• Verification and authentication of users
• Provision of personalized astrological services and content
• Communication of predictions, reports, and charts
• Analytics, research, and improvement of services
• Compliance with legal and regulatory requirements
• Processing of user inquiries, requests, and complaints

Account and Data Deletion

Users may delete their account and associated data by selecting the “Delete Account” option available in the user settings menu. Upon such deletion, all personal information shall be permanently erased from our records, except as may be required for compliance with legal obligations.

Protection of Data

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Personal Information is stored on secure servers, and transactions are processed via encrypted SSL-secured payment gateways. However, the transmission of data over the internet is inherently insecure, and Vedic Ratna does not warrant absolute security.

Cookies and Tracking Technologies

The Platform employs cookies and similar tracking technologies to enhance user experience, analyze traffic, and deliver targeted advertisements. Users may configure their browser settings to refuse cookies; however, this may impact the functionality of the Platform.

Disclosure to Third Parties

Personal Information will not be sold, traded, or rented to third parties. We may disclose information to trusted service providers who assist in operating our Platform, conducting our business, or servicing users, provided such parties agree to maintain the confidentiality of such information.

Disclosure may also occur under the following circumstances:

• If required by law or governmental authority
• To enforce our Terms of Use or protect our rights
• In connection with the investigation of fraud, harassment, or other unlawful activities

Data of Minors

Use of the Platform is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 13. In the event that such information is inadvertently collected, it will be promptly deleted upon notice.

User Responsibilities

Users shall ensure that all information provided by them is true, accurate, current, and complete. Users shall be solely responsible for the authenticity of the data submitted. Any misrepresentation or fraudulent activity may result in termination of services and may attract legal action.

Retention of Information

Personal Information may be retained for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Grievance Redressal

Email: support@vedicratna.com

Users may contact support in the event of any concerns, complaints, or questions relating to this Privacy Policy or processing of their personal information.

Amendments to Privacy Policy

Vedic Ratna reserves the right to modify or amend this Privacy Policy at any time. Any such changes shall be effective immediately upon posting. Users are encouraged to review this policy periodically to stay informed about how we are protecting the information we collect.

This document constitutes the entire Privacy Policy and supersedes any prior versions. Use of the Platform shall be deemed acceptance of this Policy