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Returns & Refund Policy

Vedic Ratna – Hassle-Free Return & Replacement Policy

1. Eligibility for Returns & Replacements

We want you to love what you buy from Vedic Ratna. You may request a return or replacement within 7 days of delivery under the following conditions:

  • The product received is defective, damaged, or incorrect.

  • The item is unused, in its original condition, and returned with original packaging and tags.

Non-Returnable Items:
We are unable to accept returns or replacements if:

  • The product has been used, altered, or damaged after delivery.

  • The 7-day return window has passed.

2. How to Request a Return or Replacement

Step 1: Initiate Request

Email us at support@vedicratna.com with your order number and a brief description of the issue (with photos, if applicable).

Step 2: Get Approval

Our team will review your request. Once approved, we’ll send you return instructions and a prepaid shipping label.

Step 3: Ship the Product

Pack the item securely, attach the shipping label, and drop the package at your nearest courier center.

Step 4: Receive Refund

Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method.

Step 5: Get Replacement

If you opted for a replacement, your new product will be dispatched within 4 business days after we receive the returned item.

3. Our Promise: Quality & Authenticity

100% Authenticity

Every item sold on www.vedicratna.com is genuine and sourced from trusted, certified suppliers.

Strict Quality Checks

Each product undergoes a rigorous quality inspection before dispatch. However, individual results may vary, and we cannot guarantee specific outcomes from our products.

Please Note: Returns or replacements will not be accepted for dissatisfaction related to expected results or benefits.

4. Need Help? Contact Us

We’re here for you!
For return, replacement, or product concerns:

Email: support@vedicratna.com
Support Hours: Monday–Saturday, 10 AM – 6 PM (IST)