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Returns & Refund Policy
Vedic Ratna – Hassle-Free Return & Replacement Policy
1. Eligibility for Returns & Replacements
We want you to love what you buy from Vedic Ratna. You may request a return or replacement within 7 days of delivery under the following conditions:
The product received is defective, damaged, or incorrect.
The item is unused, in its original condition, and returned with original packaging and tags.
Non-Returnable Items:
We are unable to accept returns or replacements if:
The product has been used, altered, or damaged after delivery.
The 7-day return window has passed.
2. How to Request a Return or Replacement
Step 1: Initiate Request
Email us at support@vedicratna.com with your order number and a brief description of the issue (with photos, if applicable).
Step 2: Get Approval
Our team will review your request. Once approved, we’ll send you return instructions and a prepaid shipping label.
Step 3: Ship the Product
Pack the item securely, attach the shipping label, and drop the package at your nearest courier center.
Step 4: Receive Refund
Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method.
Step 5: Get Replacement
If you opted for a replacement, your new product will be dispatched within 4 business days after we receive the returned item.
3. Our Promise: Quality & Authenticity
100% Authenticity
Every item sold on www.vedicratna.com is genuine and sourced from trusted, certified suppliers.
Strict Quality Checks
Each product undergoes a rigorous quality inspection before dispatch. However, individual results may vary, and we cannot guarantee specific outcomes from our products.
Please Note: Returns or replacements will not be accepted for dissatisfaction related to expected results or benefits.
4. Need Help? Contact Us
We’re here for you!
For return, replacement, or product concerns:
Email: support@vedicratna.com
Support Hours: Monday–Saturday, 10 AM – 6 PM (IST)
Established in the year of freedom, 1947, VedicRatna opened up as a footwear store in Colaba, Mumbai and over seven decades, the brand has become a common name in Indian households. Recognised for their skilled craftsmanship, unmatched quality and style quotient, they have the best shoes catering to the diverse tastes of Indian men, women and kids. VedicRatna is the country’s top footwear brand and is proud of its network of shoe stores in over 100+ cities and an online store providing exclusive fashion footwear and accessories.
VedicRatna aim to bring its customers the choicest pair of exclusive. You will love our value-for-money shoe prices that will make VedicRatna your go-to for stylish footwear for all occasions.