Vedic Ratna – Refund & Replacement Policy

1. Eligibility for Returns and Replacements
Customers may request a return or replacement within 7 days from the date of delivery under the following conditions:

•    The product received is defective, damaged, or incorrect.
•    The item is unused, in its original condition, and returned with original packaging and tags intact.

Non-Returnable Items:
Returns or replacements will not be accepted in the following cases:

•    The product has been used, altered, or damaged by the customer.
•    The return window of 7 days has expired.

2. Return & Replacement Process
Step 1: Initiation
To initiate a return or replacement, please contact our support team at support@vedicratna.com with your order details and a brief description of the issue.

Step 2: Approval
Our team will review your request. If your return is approved, we will share return instructions along with a prepaid shipping label.

Step 3: Shipping
Securely package the product and attach the provided shipping label. Drop the package at the designated courier location.

Step 4: Refund
Refunds will be processed within 5–7 business days after we receive and inspect the returned product. Refunds will be issued via the original mode of payment.

Step 5: Replacement
For approved replacement requests, the replacement item will be dispatched within 4 business days of receiving the original item.

3. Quality & Authenticity Guarantee
Authenticity
All products sold on www.vedicratna.com are 100% authentic and sourced from trusted suppliers. We ensure compliance with the highest standards of sourcing and integrity.

Quality
Each product undergoes a rigorous quality check before being made available for sale. While we are committed to offering top-quality products, individual results or benefits from using our products may vary and are not guaranteed.
Note: Returns or replacements are not applicable based on customer dissatisfaction related to expected benefits or outcomes.

4. Contact Information
For any concerns regarding returns, replacements, product quality, or general support, please reach out to:
Email: support@vedicratna.com
Our customer support team is here to assist you with any questions or issues regarding your order.